To be clear, nothing is 100% secure and anyone who guarantees 100% security is making a promise they can’t keep. Banks, government computers, and corporations that spend billions on security can be compromised by highly motivated individuals.

What we can promise is that we take all reasonable precautions to keep your data safe. Our infrastructure itself is set up by professionals with many years of experience in security. We don’t expose our application or database servers directly to the Internet. Everything goes through VPN.

Our servers are protected around-the-clock, with interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.

If you have further questions about the security of your data, please send us a ticket While we’re unable to fill out security questionnaires, we hope you’ll be able to find the info you need on our security page.

Browser Requirements

Therapist Mate Clinic Software (Web version) is built on the nifty features found in modern browsers. You’ll need to use one of the browsers:


Internet Explorer 9+
Google Chrome – latest version
Mozilla Firefox – latest version
Apple Safari 5+
Apple iOS 8
Android Version 4

Therapist Mate Clinic Software (Web version) may not work properly with beta or pre-release versions of these browsers. Download the latest commercial version above for the best experience.

Import/Export Your Data

The import/export of data is a built-in feature in the Therapist Mate Clinic Software (TM), which can be accessed through the Process menu.

You can export your clinic’s data from TM anytime by using the Export screen, which may be found under the Process menu.


You can import your clinic’s data into TM yourself by using the Import screen, which may be found under Process menu.

Alternatively, you may choose to hire us to convert your data for you. Data conversion is a professional service for which we engage a third-party organization to work out with you the best strategy for doing it.

You can cancel your account by emailing us at [email protected].

For security’s sake, your data will be permanently deleted after 30 days. If you need to get back into your
account before then, email us at [email protected].